Issue - meetings
Digital Transformation Grant
The Planning Improvement and Standards Manager gave an update on the progress and achievements of the Development Management Software Pathfinder Project She explained that the Council successfully acquired £150,000 in funding from the Department for Levelling Up, Housing and Communities (DLUHC) to introduce improvements to the planning applications process. These improvements were based around providing applicants access to more information and flexibility.
She then updated the Committee on how this had been delivered. An online application form for works to trees was launched, and wider submission options for applications were developed. She advised that although digital options had been developed, traditional avenues were still open to accommodate applicants that did not have internet access. Information that was previously unavailable to applicants without officer involvement, such as Tree Preservation Orders, was made accessible to applicants also. She informed the Committee this would save Officers time and make the application process more efficient and easier for its users.
The Committee thanked the Project team for their achievements, and discussed the potential knock-on benefits that the improvements would have for customers and officers in other areas. She advised the Committee that the team were looking to expand the range of information available through this new online process.
Resolved: That the contents of the report be noted.